FAQs
1. What materials are used in your phone cases?
Our phone cases are made from real carbon fiber, renowned for its exceptional strength, durability, and lightweight properties. This material is commonly used in aerospace and automotive industries due to its superior performance.
2. Which phone models are your cases compatible with?
We offer a wide range of cases compatible with various phone models, including:
- Apple iPhone: From iPhone 6 to the latest iPhone 15 Pro Max
- Samsung Galaxy: Including Galaxy S, Note, and A series
- Google Pixel: All generations, from the earliest models to the latest releases
3. How durable are the carbon fiber cases?
Our carbon fiber cases are designed to provide robust protection against shocks, scratches, and accidental drops. The high-quality carbon fiber material ensures long-lasting durability and reliable protection for your phone.
4. Do the cases add a lot of bulk to the phone?
No, our carbon fiber cases are designed to offer optimal protection without adding unnecessary bulk. They are lightweight and slim, ensuring that your phone remains easy to handle and carry.
5. Are the cases easy to install and remove?
Yes, our cases are designed for easy installation and removal. They fit perfectly onto your phone, allowing for a secure yet simple application and removal process.
6. Can I access all buttons and ports with the case on?
Absolutely! Our cases are precisely designed to allow easy access to all buttons, ports, and features of your phone. You can charge your phone, use the volume buttons, and access the camera without any obstruction.
7. How can I ensure that I receive the correct case for my phone model?
When placing an order, make sure to select your specific phone model from the options provided. If you have any doubts, please contact our customer service team for assistance.
8. What is your return policy?
We offer a satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the case within 30 days for a full refund. Please refer to our Return Policy page for more details.
9. How long does shipping take?
We provide fast and reliable shipping. The delivery time varies depending on your location, but you can typically expect to receive your order within 2 to 4 business days. For more information, please check our Shipping Policy page.
10. How can I contact customer service?
You can reach our customer service team via email at info@nexura.us
11. Do you offer international shipping?
Yes, we offer free international shipping. The delivery times may vary depending on the destination. Please refer to our Shipping Policy page for more information.
12. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier's tracking system.
13. Do you offer bulk discounts for large orders?
Yes, we offer bulk discounts for large orders. Please contact our sales team at info@nexura.us for more information on bulk pricing and availability.